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Who We Are

About Dr. Masi

Staff/Consultants

Curriculum Vitae

Present Positions

Education

Employment Experience

Expert Witness

Research and Grants

Business Status

International Experience

Major Keynote Addresses, Speeches and Workshops in the United States

Appointments National Boards & Committees

Awards/Special Recognition

Professional Memberships

 

 

 

 
     
     
  Who We Are  
     
 

Dr. Masi

 

Curriculum Vitae

 

Present Positions

  • President and CEO, Masi Research Consultants, Inc., November 1984 to Present.
  • Professor Emeritus, University of Maryland.

 

Education

  • PH. D. - Catholic University of America
    Master of Social Work - University of Illinois
    Bachelor of Science - College of Mt. Saint Vincent
  • Post Doctoral
    Fulbright Senior Specialist - England, 2008
    Fulbright Senior Specialist - Japan, 2004
    Fulbright Academic Specialist - Hong Kong
    Senior Fulbright Scholar - Italy
    American Association of University Women - Fellowship to Italy
    Malcolm Baldridge - Quality Assurance Training

Licensure, Certification and Vendorship

  • Certified Employee Assistance Professional, 1987-present
    Licensed Certified Social Worker-C Maryland State License No. 4294
  • Maryland State Vendorship No. 04294
  • Certified as a Woman-owned Business Enterprise (WBE), Massachusetts State Office of Minority and Women Business Assistance (SOMWBA)
  • Certified as a Woman-owned Business Enterprise (WBE), National Women Owners Business Corporation (NWBOC)

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Employment Experience

  • CEO and President, Masi Research Consultants, Inc., November 1984 to Present
    • Chief Executive Officer for the development and implementation of professional services for MASI Research Consultants, Inc., including research, design and evaluation of Employee Assistance Programs (EAPs), Drug Free Workplace, AIDS in the workplace, Managed Mental Health (MMH), and Workplace Violence and other related workplace programs for private corporation, public organizations and government agencies. Provides quantitative (cost-effective studies) and qualitative evaluation for EAPs including Peer Panel Review of records.
    • Assists employers in designing overseas and domestic EAPs and special programs with EAPs to address unique company needs including services for small companies, female employees, and overseas employee populations.
    • Clients have included American Management Association, Apple Computer, Inc., Bristol-Myers Corporation, District of Columbia Government, IBM Corporation, Merrill Lynch & Company, Toyota, the US Postal Service, the US Internal Revenue Service, and the US House of Representatives.
    • Maintains consulting staff of interdisciplinary professionals, including psychiatrists, psychologists and social workers.
  • Professor (tenured), University of Maryland (Jesse Harris, Dean), August 1980 to August 2004
    • Directs Employee Assistance specialization. This includes teaching graduate courses on "Human Services in Industry," and "Administering Employee Assistance Programs." Monitors internships at 35 occupational sites including Amtrak, the National Security Agency, Westinghouse Corporation, and the United States Congress EAP. Responsible for securing over $70,000 per year in stipends. Has directed graduate research group each year in EAPs.
    • Directs MBA/MSW Specialization. This is a dual degree program between the University of Maryland College of Business and Management and the School of Social Work.
    • Program Director, Residential School on EAP Management and Clinical Practice, 1993-2003.
    • Directed numerous research projects including 2-year study of Workers Compensation at the National Institutes of Health.
    • Has served on the Doctoral Committee, University Senate, Executive Committee, Curriculum Committee, Academic Promotion & Tenure Committee and other academic committees.
    • Director, Employee Counseling Services, Office of the Department of Health and Human Services(Thomas McFee, Secretary Assistant Secretary for Personnel), August 1979 to 1984
    • Administered the development and implementation of the model Employee Counseling Services Employee Assistance Program (ECS/EAP) for the federal government in the U.S. Department of Health and Human Services (USDHHS) for 150,000 employees.
    • Administered ECS program for 16 offices located in 12 major cities in the US with approximately 100 professional staff in these offices. Maintained responsibility for a budget which exceeded $2,000,000.
    • Developed and implemented policy guidelines for use by Departmental agencies in the establishment of programs that comply with provisions of Public Law 91-616 and 92-255.
    • Developed and implemented a comprehensive 30 month evaluation system to assess program effectiveness related to increased work productivity and decreased health care costs.
    • Advised seven consortia across the country sponsored by USDHHS.
  • Acted as Project Officer for the following contracts:
    • Evaluation of DHHS ECS Program
    • The ECS Supervisory Training Package
    • The ECS Model for Senior Executive Service
    • The ECS Model for Evening and Weekend Alcoholism
    • Treatment in the Workplace
    • The ECS Model for Indian Health Services
    • The ECS Model for Picturephone Co
  • Associate Professor (tenured), Boston College Graduate School of Social Work (June Hopps, Dean), 1972 to 1979
    • Principal Investigator for the National Institute on Alcohol Abuse and Alcoholism (NIAAA) grants totaling $750,000.
    • Developed and administered the first training program in the country for professional social workers in EAPs at Boston College.
    • Directed programs in employee assistance at the five sites and managed all activities relating to more than the 2,000 clients seen and the more than 1,000 supervisors trained in the Boston area. Encompassed 51 companies based upon the following contracts from 1972-1979.
    • The United States Air Force Hanscom AFB
    • Kennedy Federal Building (consortium of federal agencies)
    • The cities of Taunton and Brockton, MA (EAP for 19 small companies)
    • New England Telephone Company, Boston office (10,000 employees)
    • Administrative Responsibilities, Chairwoman, Masters in Social Planning Program, June 1974 to January 1977.
    • Administered work of academic program; 7 faculty, 56 students, 2 secretaries.
    • Directed program, including admission, awarding of scholarships, field placements.
    • Taught the following courses: "Community Organization," "Social Planning," "Advanced Community Organization," "Industrial Social Work," and "Organizing for Women."

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Expert Witness

  • Exxon-Valdez Case, United States Department of Justice
    EEOC v. Exxon Corporation, et al.
    Bertram vs. Merit, et al.
    Rodriguez v. Collins, et. al.
    Wesbecker v. Eli Lilly, Boel Stopher & Graves (Louisville, KY)
    Webb, et al v. UAW et al

 

Consultant Experience

(see Clients section)

 

Research and Grants

  • Marital/Relationship Issues - An EAP’s Perspective
    Warren Shepell, Inc. - 2003, $20,000
  • A Study of Managers and Human Resource Professionals’ Opinions on the Employee Assistance and Worklife Program
  • United Behavioral Healthcare - September, 2002-May, 2003, $25,000
  • Factors that Contribute to Clients’ Utilization of Telephone Information/Consultation and Face-to-Face Information/Consultation
    Ceridian Corporation - June, 2003, $22,000
  • Outcome Measurements in the Ceridian Lifeworks Clinical OneSource Program Ceridian Corporation - June, 2002, $22,000
  • Outcome Measurements for Ceridian’s Lifeworks OneSource Program
    Ceridian Corporation - June, 2001, $22,000
  • Motivation for the Use of On-line EAP and Work/Life Product
    Ceridian Corporation - June, 2000, $22,000
  • Outcome Measurements for the Use of On-line EAP and Work/Life Product
    Ceridian Corporation - June, 1999, $22,000
  • The Impact of Warren Shepell’s Employee Assistance Program on Health Related Costs Warren Shepell, Inc. - 2001, $20,000
  • A Survey of Employee Opinions of the Employee Assistance Program
    American Management Association - 1998, $10,000
  • A Cost Benefit Study of the US Postal Services’ Employee Assistance Programs in Boston and San Diego
    United States Postal Service - 1996, $50,000
  • Study of Opinions of Employees as to the Ingredients of a Drug-Free Workplace Program With Particular Relevance to Drug Testing
    Mobil Oil Corporation - 1995, $60,000
  • Drug and Alcohol Training for Families (developed curriculum)
    IBM Corporation - 1992, $25,000
  • EAP Student Stipends
    The University of Maryland - 1990 - present, $600,000
  • Principal Investigator,
    Faculty Fellow Training Grant, NIAAA/NIDA 5-year grant to train faculty, $550,000.
  • Principal Investigator
    Boston College- 1972-1979, NIAAA grants totaling $1,400,000

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International Experience

  • AMPART Lecturer, US Department of State: American Participant Program, United States Information Agency. Lectured on Drugs, Alcohol, and AIDS in the Workplace in: Austria, Barbados, England, Jamaica, Guyana, Italy, Poland, Russia, Sweden, Hong Kong, 1988-present.
  • Australia
    • Guest speaker, Health Communications Network, Canberra. Topics: "Defining and Assessing the Risks of Occupational Violence," "Prevention and Intervention Strategies," "From the Traditional EAP to Workforce 2000 - The US Experience," "Designing, Implementing, and Evaluating EAPs," "Emerging Uses of EAPs." June 1994.
    • Guest speaker, Australian Federation of Business and Professional Women, Inc., Canberra. Topic: "The Workplace, the Family, and the Year 2000."
  • Austria
    • Presentation, "International Employee Assistance Anthology: 1st and 2nd Editions." International Council on Alcohol Addiction, Annual Conference, Vienna, Austria. August 17, 1999.
  • Barbados
    • Technical Advisor, World Health Organization, Five-Day working/teaching seminar, National Council on Alcoholism, Bridgetown. August 1982.
  • Belize
    • Lecture Presentation, Addiction Alert Organization of Belize and The Belize Chamber of Commerce and Industry, Belize City. March 1992.
  • Bermuda
    • Consultant to EAP Bermuda’s accreditation
    • Keynote Speaker, Annual General Meeting, “Future of EAPs,” 2012
    • Lecture, Annual General Meeting, “Marijuana in the Workplace” and training session for managers, 2014.
  • Brazil
    • Presentation, "Decision Support 2000", sent by US Center for Mental Health Services, Sao Paulo, Brazil, December 2002
  • Canada
    • Presentation, "Cost Benefit Study for Great West Life." Employee Assistance Society of North America’s Annual Conference, Quebec, May 3rd, 2002
    • Presentation, "The US Government Mental Health and EAP Industry Joint Initiative Project", EAPA’s 30th Annual Conference and Exhibition, Vancouver, BC, Canada, October 28-31, 2001.
    • Presentation, "Clients’ Utilization of Telephone Counseling and Face-to-face Counseling." EASNA Annual Conference, Vancouver, Canada, April 4, 2000.
    • Featured Speaker, Current Issues in the Workplace, "Occupational Violence Risk Assessment & Prevention Strategies;" "How to Manage the Troubled Employee," and "Evaluation of Employee Assistance Programs," Winnipeg, MB. June 5-6, 1997.
    • Presenter, 10th Annual EASNA Institute, "International Employee Assistance Anthology: Findings and Recommendations," Toronto, Ontario. August 29, 1998.
    • Speaker, Employee Assistance Society of North America Sixth Annual International Institute, Toronto. Topics: "The Value of Accreditation," "The Impact of Legislation on Health Care in Canada and the USA." July 1994.
    • Speaker, Employee Assistance Society of North America 4th Annual Professional Development Institute, Ottawa. July 1992.
    • Speaker, American Psychological Association Conference, Montreal. August 1980.
  • Denmark
    • Presentation, "The Professional Development Needs of a European EA Practitioner." 2nd Annual European Forum, Copenhagen, Denmark, June 20th, 2003
    • Program Coordinator and presenter, Two-day Workshop on Administrative and Clinical Dimensions of Employee Assistance Program Practice, Copenhagen, Denmark. Topics: "Essential Ingredients of Employee Assistance Programs and Their Application to Occupational Social Work," "Workplace Violence: Strategies for Prevention," "Evaluation of Employee Assistance Programs." August 1995.
    • Guest Speaker, Center for Interdisciplinary Information on Women's Issues, Copenhagen, Denmark. "Sexual Harassment in the Workplace." August 1995.
    • Speaker, International Conference on HIV/AIDS and Social Work, Copenhagen, Denmark. "AIDS Issues in the Workplace." August 1995.
  • England
    • Keynote Speaker, PPC International annual meeting, “Future of EAPs,” 2011.
  • Greece
    • Keynote Speaker, European Network Occupational Social Work Conference, Athens, Greece. Topic: "Employee Assistance Programs." May 1995.
  • Hong Kong
    • Keynote Speaker, Asia Pacific Conference of Employee Assistance Programs, " Employee Assistance Programs in the 21st Century." March 5-7, 1998.
    • Presenter, Joint World Congress of the International Federation of Social Workers and the International Association of Schools of Social Work. "Violence in the Workplace." July 24-27, 1996.
    • Academic Specialist, Fulbright-Hays Academic Specialist Program, United States Information Agency, Hong Kong. Lectured, consulted, and advised on Employee Assistance Programs to major firms, agencies, and universities. January 1994.
  • India
    • US Delegate for the First Conference of the Asian Forum of Parliamentarians of Population and Development, New Delhi. February 1984.
  • Iran
    • On behalf of major US Department of State and US Corporations to study outpatient mental health clinic operating for dependents, March, 1979.
  • Iraq
    • One of 3 scientific advisors and one of 10 European scientific advisors to for the Pan Arab Conference on Additions, June 1981.
  • Italy
    • Presentation, "Employee Assistance Programs: With Particular Relevance to Oil Companies" 4th Annual Health Care and Trauma at Remote Locations (HECTRA) Conference and Showcase, Castel Gondolfo, Italy, December 10-11, 2003.
      International Consultant, National Institute of Mental Health. 1970-1972.
  • Jamaica
    • Employers Federation of Jamaica, Two-day Workshop on Designing Employee Assistance Programs, Kingston. June 1990.
  • Japan
    • Fulbright Senior Specialist Lecturer at Pfizer Sponsored Conference for Psychologists - Yokahama, Kyorin University Medical School, Tokyo, EAPA Japan, Tokyo, March 2004
    • Lecturer at Kyoto Medical School, February 1977
  • The Netherlands
    • Keynote Speaker, International Conference of the National Association of Social Workers, Leiden. September 1991.
  • Russia
    • Authored three monographs for SUEK (coal-mining company) on employee assistance, drugs and alcohol in the workplace, and ten case studies, 2013.
  • Spain and Portugal
    • Delegation Leader, People to People International, Citizen Ambassador Program, Two-Week Substance Abuse Delegation. January 1991.
  • Soviet Union
    • Education Leader, Soviet-American Clinical Study for Social Workers, and Intensive Study of Alcoholism in the USSR, sponsored by Professional Seminar Consultants, Inc., Moscow. June 1985.
  • Switzerland
    • Presentation, "Worldwide Guidelines for Mental Health in the Workplace" World Strategic Partners Third Annual Global Symposium, "Business and Mental Energy at Work", Geneva, Switzerland, October 6-7, 2003
    • Presentation, "World Strategic Partner’s Forum Report." A Journey for Change, The Second Annual Global Symposium, "Business and Mental Energy at Work", Geneva, Switzerland, October 25-26, 2001.
    • Presentation, "EAP Accreditation." World Congress on Mental Health in the Workplace, Geneva, Switzerland, October 10, 2000.
    • The International Council of Alcohol Addiction and the Swiss Institute for the Prevention of Alcoholism, Zurich. June 1978
  • Thailand
    • The 21st International Congress on Alcoholism and Drug Dependence, International Council on Alcohol Addictions, Bangkok. February 1977.
  • Trinidad
    • Working/teaching seminar on Employee Assistance Programs, Port-of-Spain. March 1983.
    • Guest Speaker, Alcoholism Awareness Week Seminar, Trinidad and Tobago National Council on Alcoholism, sponsored by Texas Oil Company, Port-of-Spain. March 1982.
  • Turkey
    • Roundtable Discussion Leader, "AIDS, Drug and Alcohol Abuse in the Workplace," Istanbul University, Faculty of Economics, Department of Economics. June 14, 1998.
  • United Kingdom
    • Presentation, "EAP Accreditation and International Guidelines." EAPA UK Chapter, London, United Kingdom, May 6th, 2003
    • Presenter, International Conference on Evaluation of Social Work Practice, University of Huddersfield, Huddersfield, England. "Evaluating Your Employee Assistance and Managed Care Program." September 1995.
    • Featured Speaker, EAPA-Britannic Chapter meeting, "Evaluation of Employee Assistance Programs," London, England. April 15, 1997.
    • Speaker, 36th International Congress on Alcohol and Drug Dependence, Glasgow. August 1992.
    • Guest Speaker, Institute of Personnel Management, National Conference Program, Harrogate. Topic: "Alcohol and Drugs in the Workplace: The American Enterprise." October 1987.
    • Speaker, International Conference on Alcoholism. Oxford University, Oxford. March 1982.
    • International Consultant, National Institute of Mental Health. 1970-1972.
    • Faculty Member, School of Social Service, Ipswich Civic College, Ipswich. 1970-1972.
    • Various Executive Vice-President, International Occupational Program Association (IOPA), studied overseas employees for IOPA member companies (Bechtel Corporation, Standard Oil Company, Exxon Corporation and Morgan Guaranty Trust) in Switzerland, England, Yugoslavia, Iran, Germany, and Greece. 1977-1979.
  • Virgin Islands and Grenada
    • Faculty Member, Annual Lecturer, Caribbean School of Alcoholism and Other Drug Problems. 1983-present.

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Major Keynote Addresses, Speeches and Workshops in the United STates

(For international presentations, see above)

  • Dr. Masi has given approximately 400 keynote speeches and workshops on a variety of topics including the design, implementation and evaluation of EAPs, accreditation of mental health programs, and violence, substance abuse and AIDS in the Workplace.

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Appointments National Boards and Committees

  • 2012 - Present: Board of Directors, Employee Assistance Research Foundation
  • 2008 - Present: Editorial Board, "Journal of Workplace Behavioral Health"
  • 1988 - Present: Board of Advisors, National Security Institute
  • 2000 - 2006: Chair, Mental Health and EAP Joint Industry Alliance-SAMHSA, sponsored by the Center for Mental Health Services
  • 1998 - 2003: Senior Consultant, The Council on Accreditation for EAP Standards
  • 1998 - 2000: Employee Assistance Society of North America (EASNA) Accreditation Committee
  • 1998 - 2000: U.S.-Italy Business Conference of Washington DC, Vice President of International Relations
  • 1995 - 1998: Watergate South, Board of Directors
  • 1988 - 1995: Fulbright Association, Vice President, National Board, Vice President and Chairman of the Administration Committee
  • 1990 - 1994: IBM Mental Health Advisory Board
  • 1993 - 1994: Association of Social Work Managers, National Board
  • 1991 - 1994: Chairperson, National Task Force on AIDS, Fulbright Association
  • 1992 - 1993: Executive Committee of the Commission on Accreditation for the Employee Assistance Society of North America
  • 1992 - 1993: Board of Directors, Employee Assistance Society of North America
  • 1987 - 1990: Governor's Advisory Board for Justice Assistance, State of Maryland
  • 1987 - 1989: National Advisory Committee for the Development of National Standards for Federal Employee Assistance Programs, National Institute for Drug Abuse (NIDA)
  • 1983 - 1984: National Association of Social Workers Occupational Task Force
  • 1979 - 1982: Federal Interagency Committee on Federal Activities for Alcohol Abuse & Alcoholism, Scientific Advisor; Federal Employee Alcoholism Programs Work Group, Chair
  • 1974 - 1982: National Board, Association of Labor-Management Administrators and Consultants on Alcoholism, Inc., (ALMACA)
  • 1975 - 1979: International Occupational Program Association (IOPA), Executive Vice-President
  • 1977 - 1979: Social Work in Industry Advisory Committee, Chair, & Council of Social Work Education, 1977-79

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Awards/Special Recognition

  • Lifetime Achievement Award, Employee Assistance Program Association, 2012
  • Alumna Achievement Award, National Catholic School of Social Service, 2011
  • Named NASW Social Work Pioneer
  • Distinguished Scholar, National Academies of Practice
  • Proclamation of Jefferson County Kentucky Commissioners, Dale Masi Appreciation Day- June 14,200
  • AMPART Expert, American Participant Program sponsored by the USIA
  • SAMHSA medallion for contribution to the EAP field, 2002
  • First International Rhoda G. Sarnat Award (NASW), 1993
  • Alumni Award of Distinction from the College of Mt. St. Vincent, 1996
  • Dictionary of International Biography, 1993-Present
  • Who's Who: in America, in Finance and Industry, of American Women, among Italian Americans, in Leading American Executives, in Medicine and Healthcare, in the 21st Century –International Who's Who of Professional and Business Women
  • Social Worker of the Year, NASW-DC Chapter, 1990
  • EAP Digest Hall of Fame, 1987
  • Norfolk State University Eminent Scholar, 1985
  • US Department of Health and Human Services Employee Counseling Commendation, 1985
  • Third Annual GEICO Public Service Award, Certificate of Merit, 1983
  • National Individual ALMACA Achievement Award, 1982
  • German Marshall International Fund Award to Vienna, Austria, 1981
  • Outstanding Educator for America, 1976

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Professional Memberships

  • Academy of Certified Social Workers
  • The Cosmos Club
  • Employee Assistance Association of North America
  • Employee Assistance Professionals Association
  • Fulbright Association
  • Harvard Club
  • National Association of Social Workers
  • National Speakers Association
  • World Affairs Council

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